Travel Insurance
Kingfisher strongly recommends all booked guests to purchase travel insurance for their trip that includes cancellations and trip interruptions as well as medical expenses and evacuations in Canada.
Most insurance policies need to be booked within so many hours or days after your trip or tour booking. For policy options check with your local travel agent or book online through your bank or regular insurance provider. Due to different policy options per country you’re travelling from as well as the ever-evolving nature of insurance policies, the information below is compiled from the research we have recently done and we recommend guest to do their own research in addition to find the best policy for your personal situation.
What you are looking for in your insurance is the following
- Trip Cancellation and Interruption insurance: in case unforeseen events such as unexpected illness or injury prevent you from going on your trip. Or if you are required to interrupt your trip and return home pre-maturely. This also covers canceled or delayed flights, ferries or other types of transport that prevent you from going on your tour with us.
- Medical Travel insurance: in case you need to receive medical attention and/or evacuation during your trip. Due to the nature of our kayak tours, you want to ensure it includes wilderness activities and that it not only covers the cost of medical attention but also the cost of evacuation from a remote wilderness setting.
What you want to keep in mind is that events that are considered “known or foreseeable” are not covered by most travel insurance policies. This can include a known health concern that could eventually prevent you from travelling in the future.
One way to be insured in these uncertain times is to opt for the “Cancel for Any Reason” coverage (CFAR) as an optional upgrade to most travel insurance plans. CFAR allows you to cancel your trip, whatever your reason may be, and receive a partial refund—usually 50% or 75% of the value of your prepaid and non-refundable expenses, such as airline tickets, tour and hotel reservations. Events that are considered “known or foreseeable” will also be covered under this upgrade. The CFAR upgrade has to be purchased within days of making the initial trip deposit (this varies by provider so make sure to know when the exact cut-off is). The trip also has to be cancelled no later than 48 hours prior to departure, in order to qualify for refunds from your insurance company.
As mentioned above, insurance policies can vary for company to compnay and can change frequently. In the past, some of our guests have used SafetyWing for travellers from Canada, Heymondo for travellers from the USA, Europe and other parts of the world, and Staysure for travellers from the UK. There are more options available through your local travel agent, so this list solely acts as a suggestion.
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World class outfitter in out-of-this-world nature Kingfisher's guides, equipment, and hospitality exceeded all expectations. My friend and I did the 6-day Whales and Wildlife Tour. I've done multi-day trips in San Juan Islands and Baja, and I have not had better outfitters. Our guides Declan and Babs were experts in sea kayaking, camping, marine wildlife, conservation, indigenous culture, and hospitality. We felt educated, entertained, cared for. So many awe-inpiring moments and laughs. Can't recommend it enough. Just know you will get rain and you will be putting on soaking wet paddle gear in the morning -- it sucks for 2 minutes and then is quickly over-shadowed by the joy of another day paddling with whales in some of the world's most beautiful landscape!read moreread less
Elizabeth C.9/19/2025 -
Simply a Must Do My Daughter and I have recently returned from the whales and wildlife, 5 night tour.
From a personal perspective, if you do nothing else when you visit Vancouver Island, do this. We cannot over emphasise how knowledgeable and professional our guides were.
Both Nick and Lauren, as well as the close proximity of the whales, made this a trip that will leave a lifetime of memories. Further, the food, especially the fresh egg omelettes, were superb and one can only be impressed with Lauren’s culinary prowess. However, Nicks eloquent talks relating to the First Nation peoples were a wonderful addition and totally unexpected.
To both of you, from both of us, thank you!read moreread less
Fraserrich8/22/2023 - I did the 4 day family base camp whale watching tour with my husband and 2 kids (6 yrs and 9 yrs) and it is one of the best things we've ever done. The guides were amazing, the food was delicious and we were lucky enough to see humpbacks and orcas.
Andrew the owner was super accommodating of all our needs and was so passionate and knowledgeable about the local wildlife and the local area, and we loved our guides who made the whole experience so smooth and fun.
Definitely book a family tour with Kingfisher if you want a unique experience with your kids that they'll always remember.read moreread less
Sarah J.8/09/2023 -
North Island Gem - Whales and Grizzles Tour Kingfisher Whales and Grizzlies trip September 13-16, 2025. As folks who have explored and appreciated many areas of the West Coast on land and by kayak for many years, we had high expectations for this trip, and every one of them was met.
The staff on the phone was welcoming and responsive. The pre-trip information was incredibly detailed – right down to ‘packing for a person who is always cold’ versus ‘packing for a person who runs warm’ videos! If you follow their guidelines, you will
arrive prepared for your adventure.
The gear provided was top-notch – dry bag systems for personal gear and bedding; paddling jackets for on the water to keep your personal rain gear dry at camp. Guests had the option of single or double kayaks. Camp on Hanson Island is glamping, to be sure – thick Therm-a-rests and cozy three-season sleeping bags with extra fuzzy blankets ensured everyone was comfortable. Most tents face the ocean, and we awoke each day to either humpbacks or Steller sea lions passing in front of our tent. As someone with food requirements, this was done seamlessly and without fuss. The meals and snacks were exceptional, varied, and devoured. We showed our appreciation by enthusiastically joining in the dishes routine for each meal.
From a wildlife perspective, it felt like we saw everything - transient and northern resident orcas, humpbacks, Dall's porpoise and harbour porpoise, Steller sea lions and harbour seals. We took time to explore the intertidal zone and talk about the importance of the many creatures that call this area home. During meal prep, the guides would call from the outdoor kitchen, 'whale', having heard a blow while preparing our meal, so guests could head to the beach for viewing.
But what made the trip just extra were the guides, Brenda and Babs. From ensuring everyone had the skills to safely launch and land, navigating changing weather conditions, to monitoring hydration and preparing meals, these women did it ALL with calm, grace, and good humour. We were a diverse group of nine guests – couples and singles, a 30-year age span, and different paddling backgrounds.
After our first afternoon exploration, Brenda and Babs facilitated an open and thoughtful conversation about what went well and what everyone thought they needed to feel good about a longer day on the water for the following days. Together, they navigated different needs respectfully and with tact, encouraging us to consider different paddling arrangements and sharing experiences from past trips. They were honest, kind, and encouraging. Brenda’s experience with group development and leadership ensured we got on track with a shared plan that was safe and successful for everyone. Babs generously shared her knowledge and experience as a volunteer with Orcalab and the work done there. Not only did they share what we saw, they also encouraged us to just take it all in and feel how amazing this environment truly is. Our group wrapped it up with a pub dinner back in town after the trip. Many laughs were shared, and Kingfisher’s owner, Andrew, popped in to say hello.
We came to Kingfisher through their generous donation of a gift certificate to the Marine Education and Research Society. Funds raised through their donation help support MERS work. In turn, the opportunity to come to the North Island in September resulted in our annual travel dollars – the balance of our paddling trips costs, hotel stays, restaurant meals, coffee and bakery stops, gas and groceries – all being spent at North Island retailers. Their excellent paddling offering, combined with their support of not only MERS, but also their North Island home and neighbours, is what would keep us coming back and 100% recommend others looking for a paddling adventure to choose to spend their time and pennies with Kingfisher.read moreread less
Krista T.10/21/2025 -
Fantastic kayak tour This kayak camp exceeded all expectations. The guides were so professional, knew the area, and always kept an eye on the changing weather patterns, so I felt completely safe on the water. They adjusted plans and worked with the capacity of our group. The tents at base camp were dry and comfortable - And the food was so amazing !! I was in BC for 2 months and this week was the highlight of my holiday.read moreread less
caron6554/06/2025 -
Incredible experience and trip! Wow! This was such an amazing trip. Our guides, Liz and Renee, were so incredible. They were welcoming, funny, knowledgeable, and great cooks. I learned a lot about marine wildlife and how to kayak better (I had some prior experience but not a ton). Renee prepared a detailed kayaking plan each day that felt safe, the right amount of exercise, and ensured we saw some cool nature.
The base camp was great, beds were comfortable, tents were nice, and the food was delicious. The camp is situated right between the Orca/Humpback “highway” so we sat and watched whales all evening after finishing kayaking and could hear them breathing all night long. Truly magical.
The kayaking was fun, safe, and we saw some amazing wildlife from the kayaks, the boat tour, and camp. My guess is 100 orcas, 50 humpbacks, hundreds of porpoises, 3 grizzlies, some otters, + tons of seals, sea lions, and eagles! We also lucked out with a really fun tour group that loved playing games and hanging out together! I would love to go again at some point!read moreread less
P2251KWshelbyw8/01/2024 -
Great outdoor and semi-glamping experience This was a magical trip! We were a group of 11 adventurous women, wanting to see wildlife and exploring these islands. The guides were great, we got to see and hear lots of whales and some orcas, learned a lot about the flora and fauna. The tents and beds were very comfy, the meals excellent. Some , but not all of us had kayaking experience, one should be in decent physical shape to do this trip.The Kingfisher Co was easy to work with and responsive to some of our special needs. I can 100% recommend them.read moreread less
Dagmar C.9/21/2023 -
Exceptional- the trip of a lifetime. We had the best time with Kingfisher. They made the trip approachable and we felt very prepared. We had never done anything like this before and were understandably a bit nervous, but the team made it easy and fun. I highly recommend it.
I was intimidated by the amount of kayaking having a pretty casual background in it but it was not an issue. The campsites and locations were beautiful and we saw all kind of amazing wildlife. The guides were incredible.
I cannot recommend this enough.read moreread less
nadijar20138/14/2025 -
Kingfisher and Johnstone Strait ROCK! The guides were thorough, friendly and safety-conscious. Base camp was fantastic, with roomy tents, comfy beds, terrific views Paddling distance increased each day to allow us to get used to the boats and improve our skills gradually. Guides made it possible to run the trip easily with everyone from non-paddlers to experienced ones. The amount of wildlife we saw was outstanding. We were able to view humpbacks, transient and resident orcas, dall's porpoises, pacific white-sided dolphins, seals, sea-lions, bald eagles, cormorants, ducks, auks and many species of invertebrates, many of them id'd by our guides. Each night at dinner we helped the guides enter all species seen on the day in a logbook.read moreread less
Doug S.7/31/2025 - We did the 4 day orca/grizzly bear tour. The Kayak portion was excellent but I did not like how the cabins were assigned. The guides say, “you figure it out between you” and this resulted in a competitive race to get the cabins. We were left with the tent closest to the kitchen (because we did not join the race) which meant that as a light sleeper, I did not sleep well and it impacted the enjoyment of the trip. Unless there was a change in this process (suggest that people draw numbers and get their choice accordingly), I would choose a different company. If they made a fairer process for tent selection then I would recommend Kingfisher. My advice to future groups is to determine your method for selecting cabins at your pre-trip meeting. For the grizzly tour, know that you cover a lot of ground on the boat and we did not see any grizzlies.read moreread less
Charmaine M.9/13/2023












